Volunteer Expectations
- Arrive on time and check in with the HF Coordinator.
- Work only within your assigned role and competence.
- Respect patient privacy and avoid unnecessary photography or discussion of patient details.
- Follow infection control and safety instructions.
Common Volunteer Roles
Registration
Assign UID and queue number, direct patients to the next station, and avoid collecting unnecessary identifying information.
Clinical Support
Assist dentists, hygienists, and clinicians according to training, event role, and coordinator instructions.
Queue Support
Help patients follow the queue and keep the waiting area calm, organized, and respectful.
General Support
Set up, clean up, supplies, patient education, traffic flow, and host coordination.
Privacy Rules
- UID is the primary identifier.
- Do not record patient names unless specifically required for an operational printout.
- Do not share clinical information by WhatsApp or social media.
- Do not take patient photos unless authorized and consented.
Event Flow
| Phase | Volunteer Focus |
|---|---|
| Setup | Prepare stations, supplies, and patient flow. |
| Registration | UID, queue number, direction. |
| Vitals | BP stage support where assigned. |
| Clinical Care | Assist according to assigned role. |
| Closeout | Clean, pack, reconcile supplies, debrief. |